Last updated: August 18, 2026
We're here to help you get the most out of Scrollify. Whether you have a question about your account, need help with a feature, or want to request a refund, our team is ready to assist.
7-day money-back guarantee. Every Scrollify plan — one-time or monthly — is covered by a full 7-day money-back guarantee. If you're not satisfied for any reason, contact us within 7 days of your purchase and we'll issue a complete refund, no questions asked.
To request a refund, simply email support@scrollify.site from the email address associated with your purchase, and include:
Once approved, refunds are processed back to your original payment method. Please allow 5–10 business days for the amount to appear on your statement, depending on your bank or card issuer.
Scrollify is a one-time purchase — there are no subscriptions, no renewals and no recurring charges. Once you buy your plan, you own it for life and you will never be billed again. There's nothing to cancel and nothing to remember.
All payments are securely processed by our payment provider. Charges from Scrollify will appear on your statement with a clearly identifiable descriptor. If you see a charge you don't recognize or have any billing concern, please reach out to us before disputing the charge — we can almost always resolve billing issues quickly and directly.
Running into a bug or not sure how a feature works? Email us with a short description of what's happening (screenshots help!) and we'll get you back on track as fast as we can.
New to the platform? We recommend starting with the AI post generator, saving your brand voice, and planning your first week on the content calendar. If you'd like a walkthrough, just ask — we're happy to point you in the right direction.
Still need help? Email support@scrollify.site and a real person will get back to you.